Keystone Security Systems, locally owned company with superior service in Rochester, NY

John Romero of Keystone Security Systems clearly stood out as a person who was more interested to assess our needs and provide the correct equipment to match our needs and budget. John explained the reasons why in laymen’s terms well in advance so that a sound, confident decision could be made. John proved himself to possess the necessary technical knowledge as it relates to the equipment and how each piece delivered its results to the user (us).

Warren DiedrickSecretary / Facilities Maintenance ManagerThe Conservation Club of Brockport

We engaged Keystone Security for installation of access controls and video within our Rochester, NY, office. This installation was comprised of removal/modification of previous access control system and an upgrade to a Honeywell based access control system along with cameras and DVR for recording. The system consisted of multiple readers and cameras throughout the office. John and his team did an great job working with us and were available anytime there were questions. The work has made it possible to manage the facility from our Massachusetts office.

John Lupi, IT Compliance Specialist, EOS CCA

Relying on Keystone Security Systems has provided us with peace of mind. We have been very pleased with their response time and excellent customer service. Thank you for your continuous support!

Katherine YuSchlegel Electronic Materials, Inc

Almost two years ago [in 2010] my company hired Keystone Security Systems to install a burglar and fire alarm system. Admittedly, I never thought we’d need it but it was a prudent investment that provided peace of mind and a savings on our insurance premiums. On May 16th [2012], at 1:19 AM in the wee hours of the night, a fire in the front office broke out when an employee left a candle burning. Thankfully, the fire alarm system detected the smoke before it became a real fire and called the fire department. It is without exaggeration that had we not had the system we might have lost our business. At 3:00 AM when I called Keystone Security, a real person answered the phone and was there to assist me with a system reset. By 10:30 AM the same day, Keystone had been to our facility and replaced the smoke detector that saved our business. It is with extreme gratitude that I write this while sitting in my place of business contemplating what today might have looked like had Keystone Security not done such an exemplary job.

Richard SaccoPresident, Radax Industries, Inc.

When you first approached me to look at our Intrusion and Surveillance systems I was a little apprehensive, as I had not heard of your company. As I listened to you talk about your company and expertise, I became much more interested in what you had to offer. I decided to give you a chance on upgrading our systems. I am very pleased that I gave you the contract to do the work. The results are very impressive and we have already tested the systems. I am looking forward to a long and rewarding association with you and your company. I believe, from what I have seen so far, that any company looking to upgrade or install an intrusion and or surveillance system should give you the opportunity to quote.

Richard MyrickSuburban DisposalSpencerport, NY

Just wanted to take an opportunity to thank you for all you have done for our business. The systems that were installed have given our company the much needed security and peace of mind. Your installations were done in a timely fashion with quality products and we were given the instructions to operate them immediately. It has been a pleasure to deal with you and look forward to future business.

Michael LombinoVan Ernst RefrigerationE. Rochester, NY